Operational Performance
Operational performance is a measure of a company’s combined ability to produce goods or services and only looks at its core processes, disregarding underlying strategy.
By using a systematic approach like HACCP and implementing digital quality management, you can drive continuous improvement and work towards operational excellence.
Why is operational performance important?
Operational performance becomes especially important when there are many processes chained together, involving large quantities of throughput, or when it is essential that certain quality standards are met.
When both of these conditions are combined, think of food manufacturers, cosmetic and pharmaceutical companies, or hospitals, the need for operational excellence is paramount.